famstagency.com / cyber-help
Real help for real online problems.
Hacked Instagram? A scammer on WhatsApp? Something feels off online? Famst Cyber Help is a free, human-powered help desk — explain your problem, get a ticket, and let our team guide you to safety.
- Help articles
- 3
- Tickets handled
- 0
- Help categories
- 8
- Based in
- Punjab
quick help desk
Explain it, get a ticket,
we guide you to safety.
How we can help
Pick a category — or just ask. A real person will read it.
Account & Login Help
Forgot a password, locked account, or login problems.
groupsSocial Media Help
Hacked accounts, recovery, and security on Instagram, Facebook, WhatsApp and more.
shieldOnline Safety
Staying safe online, privacy, and protecting your personal information.
gpp_badScam & Fraud
Think you were scammed? Report and recover from online fraud.
webWebsite & App Issues
Problems with a website or app you use or run.
devicesDevice Help
Phones, computers, and general device troubleshooting.
storefrontBusiness & Store Help
Help with online stores, seller accounts, and business presence.
support_agentOther
Anything else we can help you with.
Latest help articles
Practical guides from the cyber help team.
Recover a Hacked Instagram Account: Step by Step
Your Instagram account was hacked. Here is exactly what to do — from confirming the hack to securing the account and keeping it safe afterwards.
Jul 02, 2026
Secure Your Facebook Account in 10 Minutes
A quick, practical walkthrough to lock down your Facebook account: check active sessions, remove apps, turn on 2FA, and set up alerts.
Jul 18, 2026
How to Spot a WhatsApp Scam Before You Fall For It
Fraudsters love WhatsApp. Learn the common scam patterns — fake jobs, wrong-number messages, and account codes — and the simple rules that keep you safe.
Jul 11, 2026
Quick answers
The questions people ask before anything else.
Is cyber help really free? expand_more
Yes. Famst Agency provides free cyber help for basic online-safety issues: hacked accounts, phishing, scams, login recovery and general online protection guidance. Complex or long-term projects are treated as paid services — we will always tell you before any cost is involved.
How fast will I get a reply? expand_more
We usually respond within 24–48 hours. Urgent issues (like a hacked account or active scam) are prioritised and sent to our team immediately via instant notifications.
What should I include in my help request? expand_more
The more context you give, the faster we can help. Include the platform/website involved, what you did, any error messages, and what you have already tried. Never share passwords or private codes.
Can you help me recover a hacked Instagram/Facebook account? expand_more
Yes — account recovery is one of our most common help topics. Tell us the platform and what happens when you try to log in, and our team will guide you through the official recovery steps.
I paid a scammer. Can you get my money back? expand_more
We cannot guarantee refunds, but we can guide you through reporting to your bank, the payment platform, and the relevant authorities, and we will document everything you need to file a complaint.
Need a real human?
Describe your situation and our team will reply with clear, actionable steps. Urgent cases — hacked accounts, active scams — are prioritised automatically.